FAQ

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  • What is Managed IT Service?

    Managed IT service involves a business partnering with an outside IT company to oversee and manage all of their technology (and sometimes overall company) needs. It can act as a replacement for or supplement to an internal IT person or team.

  • What is the Cloud?

    cloud computing is taking services ("cloud services") and moving them outside an organization’s firewall. Applications, storage, and other services are accessed via the Web. The services are delivered and used over the Internet and are paid for by the cloud customer on an as-needed or pay-per-use business model.

  • Role does Technology play in Business?

    It’s a rare business that can operate in this day and age without technology! Internet access, computers, phones, printers, tablets, software, apps, and more are necessary for the vast majority of companies.

  • What is Artificial Intelligence?

    Artificial Intelligence is when a software or a particular model developed can perform complex tasks on its own without requiring any assistance from humans.

  • What are the pros of AI?

    Artificial Intelligence, similar to a computer program, cannot tire and hence has the capacity to work all day long on a particular task until the desired results are accomplished.

  • What are the cons of AI?

    Apart from consuming a lot of time and resources, the deployment of Artificial Intelligence models can also be quite expensive in some cases.

  • How do I know if cloud is right for my business?

    You should also evaluate your current IT set-up to understand the benefits of moving to the cloud, especially in the following areas:
    Service – How important are security, reliability and flexibility to your business? Is your current solution meeting your needs? Is there room for improvement?
    Technology landscape – How many business users are there? What is the geographic distribution of your user base? Do your employees require remote access?
    Cost – Are you satisfied with the costs of your on premises solution? Are the costs to scale up or upgrade services acceptable?
    Ease of migration – When did you last invest in significant capital expenditure? Do you have any contractual and vendor commitments that constrain migration?

  • What do I need to do to prepare for the cloud?

    Many companies do not take the time to consider what they may need to put into place prior to shifting to the cloud. For the most part, preparing to shift to the cloud is simple and just requires you having a Cloud Service Provider handle the transition.

  • What workloads can I move to the cloud?

    Most businesses use the cloud for data backup, both short term and long term. Application-based workloads can also be moved to the cloud (i.e. CRM, Marketing Automation, Etc.). Test and Dev operations can also be outsourced.

  • How do I make sure I can access my data?

    Cloud providers will outline your access, security, services and support when you partner with them. To ensure the accessibility of data, cloud providers develop a service level agreement (SLA). The SLA will detail what happens in the event of an outage and protects the customer in certain situations.

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